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Fake Cable Box Repair Scams

Protect yourself from scammers pretending to update your cable box software.

What Are Fake Cable Box Repair Scams?

In fake cable box repair scams, fraudsters contact victims, claiming that their cable box software needs an urgent update. They instruct victims to perform steps with their remote control, making it appear as if an update is in progress.

How Do They Work?

Scammers typically:

  • Call victims, claiming to be from a cable or TV provider.
  • Convince victims to perform fake steps with their remote control, creating the illusion of a software update.
  • Claim the update is complete and offer a significant discount on future cable bills.
  • Demand an upfront payment to "lock in" the reduced cable rate.

Examples of Fake Cable Box Repair Scams

  • Discounted Cable Plans: The scammer promises to lower your cable bill in exchange for an upfront payment. Once you pay, they disappear, and the promised discount never materializes.
  • Urgent Software Updates: Victims are pressured into thinking their cable service will stop working without an immediate software update. The scammer charges for this fake service and takes the victim's payment without providing any actual update.

How to Avoid Fake Cable Box Repair Scams

  • Be skeptical of unsolicited calls claiming to be from your cable provider.
  • Verify any requests directly with your cable company by calling their official customer service number.
  • Never provide upfront payments for promises of discounts or upgrades.
  • Trust your instincts—legitimate companies will not pressure you into quick payments.

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